Shipping policy

DELIVERY

We dispatch orders within 1–2 working days (Monday to Friday, excluding UK bank holidays). You'll receive a tracking link by email as soon as your order ships.

UK DELIVERY OPTIONS

• Standard (tracked): £4.99, free on orders over £40. Estimated 3–7 working days after dispatch.
• Express (tracked): £6.99. Estimated 2–4 working days after dispatch.

If an item is shipped from our overseas warehouse, this is stated on the product page and delivery takes an estimated 8–15 working days.

OUTSIDE THE UK

EU: £14.99 standard international (10–20 working days). Rest of world: £23.99 or carrier-calculated rates shown at checkout. Import duties or taxes may apply to orders outside the UK and are the customer's responsibility.

PROBLEMS WITH DELIVERY

If your tracking hasn't updated for 10 working days, or your parcel arrives damaged, email supportveyloelite@gmail.com with your order number and we'll resolve it with a replacement or refund.

VEYLO Elite Co